Delivery Policy
Thank you for choosing PixGen Digital as your trusted provider for digital services. This Delivery Policy outlines the terms and conditions regarding the delivery of services purchased through our platform. By placing an order with us, you agree to comply with and be bound by the following policies.
Order Processing Time
Orders are typically delivered within 7 to 30 days, depending on the complexity and scope of the project.
Delivery timelines will be mutually agreed upon during project discussions.
Delivery Methods
Services are delivered digitally via email, shared file links, or collaboration platforms (e.g., Google Drive, Dropbox).
Ongoing updates and final deliverables will follow the agreed project schedule.
Client Responsibilities
Clients are required to provide clear project requirements, access credentials (if needed), and timely feedback.
Delays in providing necessary details may impact the agreed delivery timeline.
Revisions and Final Approval
Revisions will be provided based on client-specific demands, as outlined in the project agreement.
Final approval must be communicated within the timeframe set out in your project agreement, to avoid project closure by default.
Delivery Delays
While we aim to meet all deadlines, unforeseen circumstances such as changes in project scope or additional client requests may cause delays. We will keep you informed in such situations.
Non-Delivery
If a project cannot be delivered due to insufficient client information or communication issues, we reserve the right to adjust timelines or cancel the project following our cancellation policy.
Contact Information
If you have any questions or concerns regarding your order or our delivery policy, please contact us at info@pixgendigital.com or +8801334616155.
Thank you for partnering with PixGen Digital. We look forward to bringing your vision to life!